[rt-users] updating ticket's created field

Kevin Riggle kevinr at bestpractical.com
Tue Jun 26 17:34:53 EDT 2012

Excerpts from Alexander Sagratyan's message of Tue Jun 26 16:32:53 -0400 2012:
> Hello.
> I am struggling with the following problem without a success: task is to update Created and Started fields of a ticket inside a custom scrip. I have found SetStarted method, but not SetCreated. Is it possible to update Created field manually inside a scrip?

Created is set by the RT system when the ticket is created, and can't be
updated manually.

- Kevin

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