[rt-users] updating ticket's created field

Alexander Sagratyan fm100terra at mail.ru
Tue Jun 26 18:09:17 EDT 2012


Some progress....I was experimenting with __Set method.  So far it is able to alter Created field. But cannot define what datetime format to feed this method.


Wed, 27 Jun 2012 00:32:53 +0400 от Alexander Sagratyan <fm100terra at mail.ru>:
 
  
  
Hello.

I am struggling with the following problem without a success: task is to update Created and Started fields of a ticket inside a custom scrip. I have found SetStarted method, but not SetCreated. Is it possible to update Created field manually inside a scrip?

Thanks in advance!     
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