[rt-users] Search users
Simon Walter
simon at gikaku.com
Wed Jun 27 02:41:48 EDT 2012
Hi all,
I have a question about searching for users. I'd like to enable the
support staff to type in a name and click search and then see all the
users (most probably email requestors) that have a surname or firstname
LIKE the query.
Then click on the that user, and see all tickets ever created by that user.
It seems like it would be a pretty common thing to do. Is there
functionality for this? Do I need to write a plugin?
Regards,
Simon
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