[rt-users] Search users

Simon Walter simon at gikaku.com
Wed Jun 27 02:41:48 EDT 2012

Hi all,

I have a question about searching for users. I'd like to enable the 
support staff to type in a name and click search and then see all the 
users (most probably email requestors) that have a surname or firstname 
LIKE the query.

Then click on the that user, and see all tickets ever created by that user.

It seems like it would be a pretty common thing to do. Is there 
functionality for this? Do I need to write a plugin?



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