[rt-users] MaxAttachmentSize

Pedro Albuquerque pedroalb at ebi.ac.uk
Wed Jun 27 04:52:54 EDT 2012

Indeed, the file has 47.7MB. But RT does not throws any error regarding 
uploading files with size bigger than this and it should because for the 
end user, the files seem to be there (you can download but only the 47MB).
Is there any option in the apache configuration files to set a max size?


On 26/06/2012 13:48, ktm at rice.edu wrote:
> On Tue, Jun 26, 2012 at 01:31:15PM +0100, Pedro Albuquerque wrote:
>> Hi all,
>> I set this on RT_SiteConfig to Set($MaxAttachmentSize, 67634176) to
>> allow users upload files up to 64MB.   # (64MB)
>> However, users can upload files bigger than this size (no error and
>> file is in the ticket); the strangest thing is that in the RT
>> interface it shows every file with size bigger than 64MB having
>> 47.7MB of size.
>> I am using RT 4.0.6 and Oracle DB.
>> Cheers,
>> Pedro.
> Hi Pedro,
> I think the file is base64 encoded in the Oracle backend which would
> imply storing only about 47MB of data. The rest is discarded, hence
> the 47.7MB sizes.
> Regards,
> Ken
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