[rt-users] extra safety on RT internal comments

Kevin Falcone falcone at bestpractical.com
Thu Jun 28 12:49:48 EDT 2012


On Thu, Jun 28, 2012 at 11:08:24PM +0800, Thomas Lau wrote:
>    We have something call [1]abc-internal at clientdomain.com which use as internal comments,
>    sometime someone accidently send out email without -internal to cause email directly send to
>    client, is there have a way to confirm if the internal comment is being filter and not send to
>    client ?!

What would you filter on to know that the user used the wrong address?
If there's something easy to match on, your mail system could be
taught to redirect to the correct rt-mailgate command.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120628/a4369f5b/attachment.sig>


More information about the rt-users mailing list