[rt-users] Queue specific email addresses - What is gained?

Russell Jones rjones at eggycrew.com
Thu Jun 28 12:03:30 EDT 2012

Outside of allowing tickets to be opened directly into a queue, what is 
gained from using queue-specific addresses? I am unable to find a wiki 
page about it that really highlights that.

Replying directly to the default address seems to work fine as long as 
the ticket number is easily seen by RT in the subject.

Thanks for the clarification!

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