[rt-users] Some questions, a few oddities, and some must-haves...

[Thomas Sibley]

On 06/29/2012 11:53 AM, April Rosenberg wrote:
> For #2 I actually have a custom field in my queue definitions that I call
> Signature which is my first custom field for queues.  I then have:
> 
> {$Ticket->QueueObj->FirstCustomFieldValue()}

You should really pass in the expected argument to that method so it
always grabs the right CF instead of relying on ordering:

{$Ticket->QueueObj->FirstCustomFieldValue('Signature')}