[rt-users] RES: Hide comments from unprivileged users

[Giuseppe Sollazzo]

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Thanks, Diaulas, that's correct!
I don't know how that happened to be checked, actually! :)

Best regards,
Giuseppe

On 29/02/12 17:08, Diaulas Castro wrote:
> Look at Queue rights (groups and users ) On left panel look at
> Unprivileged menu.
>
>
> They shouldn't have "Rights for Staff" -> " View ticket private
> commentary" checked.
>
>
>
> Att. Diaulas Castro Consultor Linux / Microsoft InterSolution
> Informática Tel.: (55 11) 3443-1472 www.intersolution.inf.br Oracle
> Certified Partner
>
>
> -----Mensagem original----- De:
> rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] Em nome de
> Giuseppe Sollazzo Enviada em: quarta-feira, 29 de fevereiro de 2012
> 13:34 Para: rt-users at lists.bestpractical.com Assunto: [rt-users]
> Hide comments from unprivileged users
>
>
> Hi, we're trying letting users access RT. It seems that
> unprivileged users see Comments, although they are not notified via
> e-mail. What's the relevant privilege I need to check?
>
> Thanks, Giuseppe
>

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- -- 
____________________________________

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz at sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583

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