[rt-users] Simple search "link" creation?

[Joseph Spenner]

Gerard:
  Thanks!  That's exactly what I needed!  Got the syntax for a specific queue and product:

    http://myRT/Search/Results.html?Query=%27Queue%27=%27Our%20Products%27%20AND%20%27CF.{System}%27=%27oscillationOverthrustor%27

Worked great!
Thanks again!

________________________________
 From: Gerard FENELON <gerard at eve-team.com>
To: rt-users at lists.bestpractical.com 
Sent: Friday, March 2, 2012 11:19 AM
Subject: Re: [rt-users] Simple search "link" creation?
 

Hi Joseph

just link to something like

http://rt.yoyodyne.com/Search/Results.html?Query=%27CF.{Product%20code}%27LIKE%27CCT0104F%27
or
http://rt.yoyodyne.com/Search/Results.html?Query='CF.{Product code}'LIKE'CCT0104F'

You can do more complex searches too.

Gerard

On 2012-03-02 18:44, Joseph Spenner wrote: 
I'm using RT 3.8.8 and am curious if it is possible to create a search and present it on another web page as a link.
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>For example, I have certain RT queues for products.  On an internal product page, I'd like to have a link:  "Click here to see all RT support tickets for this product".  If they click, it will direct them to RT where they would be forced to log in to RT and then be presented with the results of the search I created (listing all open tickets in that product queue).
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>Can this be done?
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>
>Thanks!

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