[rt-users] rt-mailgate 302 Error. No, not Plack.

Kevin Falcone falcone at bestpractical.com
Fri Mar 2 11:49:35 EST 2012


Please - keep list replies on the list.

On Fri, Feb 24, 2012 at 10:24:52PM +0000, Jourdan Perla wrote:
> Fixed it. I was missing an Auth exclusion for the /REST/1.0/NoAuth
> directory 
> 
> As for the RT logs, can't find them. And can't find out where they're
> configured.

Search in RT_Config.pm for the various Log config options and check
their documentation.  Then see what you have in your RT_SiteConfig.pm

-kevin

> 
> On 2/24/12 2:15 PM, "Kevin Falcone" <falcone at bestpractical.com> wrote:
> 
> >On Fri, Feb 24, 2012 at 08:54:00PM +0000, Jourdan Perla wrote:
> >>    Install of RT3.8 on Ubuntu 10.4 LTS.
> >>    I'm getting that pesky "302 Found" error as I'm trying to push mail
> >>into my queues using
> >>    rt-mailqueue.
> >>    I've done the usual Googling and wiki hunts, and I've run out of
> >>options.
> >>    - Aliases are working fine, it's a rt-mailgate error.
> >>    - Plack is up to date (0.9985).
> >>    - There's no extra '/'. It's finding rt-mailgate fine.
> >>    - Not configured for SSL. That's on my to-do list, and if I need to
> >>bump that up, I will.
> >>    Command : /usr/bin/rt-mailgate --queue myqueue --action correspond
> >>--url
> >>    http://myserver.com/rt -debug < test.msg
> >>    Output:
> >>    /usr/bin/rt-mailgate: temp file is '/tmp/TykSIIvN17'
> >>    /usr/bin/rt-mailgate: connecting to
> >>http://myserver.com/rt/REST/1.0/NoAuth/mail-gateway
> >>    An Error Occurred
> >>    =================
> >>    302 Found
> >>    /usr/bin/rt-mailgate: undefined server error
> >>    Thoughts?
> >
> >What's in the RT logs.
> >
> >What's your test.msg.
> >
> >Also, Plack is only used in RT4
> >
> >-kevin
> >--------
> >RT Training Sessions (http://bestpractical.com/services/training.html)
> >* Boston — March 5 & 6, 2012
> 
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