[rt-users] Print Ticket History

[Thomas Sibley]

On 03/07/2012 11:37 AM, Izz Abdullah wrote:
> I want to be able to add a ‘Print Option’ to the interface for techs to
> print out the entire ticket history. Can someone guide me in the right
> direction to get started?

RT 4.0.5 ships with a much improved print stylesheet, especially for
tickets.  Try printing from your browser to see what it looks like.

If you really want to add the button in RT instead of using the
browser's print button, you can trigger the browser print dialog with
some javascript.

Thomas