[rt-users] Placing Custom Fields into the Subject

[Chad Osmond]

Hi,

We have messages coming in with a generic subject, and we're using ExtractCF to pull out important information from the body into the Custom Fields, which works amazing.
But I'd like to re-write the subject with some of the information contained in the custom fields..

Does anyone have an example on how to do this?
I assume it's a Scrip, On Create, running after our ExtractCF scrip...


Thanks,

Chad Osmond

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