[rt-users] Placing Custom Fields into the Subject
sharon.belliveau at frb.gov
sharon.belliveau at frb.gov
Tue Mar 13 09:54:57 EDT 2012
Ack! Error in the previous email (not custom condition, should be custom
action):
Description: 001 On Create, Set Subject to CF Values
Condition: On Create
Action: User Defined
Template: Global template: Blank
Stage: TransactionCreate
Custom Action Preparation Code:
# set the subject to Report Type : Report
my $subject = $self->TicketObj->FirstCustomFieldValue('Report Type') .
': ' .
$self->TicketObj->FirstCustomFieldValue('Report') ;
$self->TicketObj->SetSubject($subject) ;
Sharon Belliveau
Federal Reserve Board
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