[rt-users] rt-mailgate 302 Error. No, not Plack.

[Kevin Falcone]

On Wed, Mar 14, 2012 at 09:43:47PM +0000, Jourdan Perla wrote:
> 
> An Error Occurred
> =================
> 
> 302 Found
> 
> /usr/bin/rt-mailgate: undefined server error

This is Apache issuing a 302 before it gets to RT

> Grep all my logs for what happens at the same time and....
> apache2/access.log:
> rt.myserver.com - - [14/Mar/2012:14:05:33 -0700] "POST /rt/REST/1.0/NoAuth/mail-gateway HTTP/1.1" 302 715 "-" "libwww-perl/6.04"
> 
> I've got the following in my httpd.conf
> 
> <Directory /usr/share/request-tracker3.8/html/NoAuth/*>
>    AllowOverRide None
>    Satisfy Any
> </Directory>
> <Directory /usr/share/request-tracker3.8/html/REST/1.0/NoAuth/*>
>    AllowOverRide None
>    Allow from all
>    Satisfy Any
> </Directory>
> <Location "/rt/NoAuth/">
>    Order allow,deny
>    Allow from all
>    Satisfy Any
> </Location>
> <Location "/rt/REST/1.0/NoAuth/">
>    Order allow,deny
>    Allow from all
>    Satisfy Any
> </Location>

What else do you have in apache.  Are you redirecting from http to
https?  Since you're using the debian packages, what else is going on
there.  Also, this is where I feel compelled to ask why you're using
3.8 rather than 4.0 for a new install.

-kevin
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