[rt-users] Graphs displaying "No tickets found"

Thomas Smith theitsmith at gmail.com
Thu Mar 15 16:31:46 EDT 2012


This is the simplest query that I've tried that doesn't work.

Updated = 'yesterday'

On Mar 15, 2012, at 1:24 PM, Ruslan Zakirov wrote:

> Hi,
> 
> I recall similar bug and it was related to query you use to search for
> tickets. Send us full query, use advanced page of the query builder.
> 
> On Thu, Mar 15, 2012 at 20:42, Thomas Smith <theitsmith at gmail.com> wrote:
>> Hi,
>> 
>> CentOS 4.8
>> RT 4.0.2
>> 
>> I'm working on setting up some saved graphs and am getting the error mentioned in the subject.
>> 
>> What I do is build my query and run it to ensure that it displays the expected results. Then I click on "Chart" to graph the data and it displays "No tickets found."
>> 
>> Not really sure what to do with this, I've Googled and didn't really find anything relevant to the problem.
>> 
>> Any help would be appreciated.
>> 
>> Thank you,
>> 
>> ~ Tom
> 
> 
> 
> -- 
> Best regards, Ruslan.




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