[rt-users] centos OS upgrade broke RT 3.8.2

[testwreq wreq]

What mime_name should I be looking for?

On Mon, Mar 19, 2012 at 1:47 PM, Jeff Blaine <jblaine at kickflop.net> wrote:

>  On 3/19/2012 1:34 PM, testwreq wreq wrote:
>
>> Hi
>> I upgraded centos from 5.5 to 5.8 release on my development server. I
>> cannot get RT to work. My RT installation is under data/rt3 folder. The
>> document rool is .../share/html; When we try to access the RT host name
>> on the browser, it does not reach the index.html file location in the
>> document root of RT, bur instead tries to open some file and is looking
>> for a filetype to open it with
>> I ran ./rt-test-dependencies --with-modperl1 on both development and
>> production. there are following things missing on both
>>  Apache::Request...MISSING
>> CORE missing dependencies:
>>         Encode >= 2.13...MISSING
>>                 Encode version 2.13 required--this is only version 2.12
>> However, the production centos  is not updgraded and it is working. I
>> don't get any errors in the error log. Could anyone help us to find what
>> the problem could be?
>> thanks much:)
>>
>
> perl -MCPAN -e "install Encode"
>
> Red Hat / CentOS updates nearly always screw up something with
> the "Encode" that RT expects.  The RH or CentOS one lacks mime_name
> somewhere.
>
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