[rt-users] GD and GraphViz - Need both? Can't build source.

[Cena, Stephen (ext. 300)]

I followed the instructions on graphviz.org for adding the repository
for CENT and installed GraphViz that way. On Ubuntu, no matter what
.debs I try to install I just keep coming up with more dependencies.
>From  the work I have done I can say I've had a lot more trouble getting
RT installed from source on Ubuntu than CENT.  I'm also working on
documenting the process to do an install in either case, as the wiki
information is out of date/inaccurate and the book does nothing to help.
I've read the README for the install but it doesn't help when the
libraries it depends on don't work.  I'm trying to not have to compile
any more than I have to.  We're potentially looking at bringing 6 RT
systems online here. The only reason we're running one now is Ubuntu had
the .deb available and "it just worked".

One side note; while at the training in Boston I asked (half jokingly)
if RT would run on IIS. I was told flat out "no, it will not". Yet on
the RT website: http://requesttracker.wikia.com/wiki/InstallationGuides
- The best/easiest distribution for RT
There is no the best or the easiest. People run RT on Arch Linux,
Debian, FreeBSD, NetBSD, RH7/8/9, RHEL, CentOS, Fedora, Solaris, SuSE,
Gentoo, OpenBSD, and even Windows.

Got a little bit of a laugh from that. 


Stephen Cena
MIS/IT Dept - Quality Vision International
850 Hudson Ave
Rochester,NY. 14621
Ph: 585-544-0450 x300
"Thank you for helping us help you help us all."

-----Original Message-----
From: Christopher Lasater [mailto:CLasater at taleo.com] 
Sent: Thursday, March 22, 2012 1:04 PM
To: Cena, Stephen (ext. 300)
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] GD and GraphViz - Need both? Can't build source.

It looks like they have debs on GraphViz.org have you tried doing that
or just trying to compile?

I have always compiled them.  I believe you need expat (and probably
expat-devel) to compile graphviz and you will need the libpng-devel to
get it to work properly with Request Tracker.  For libgd I always just
installed the RPM and moved the library (libgd.so.2) to systems I could
not install RPMs on.  Make sure to properly set up your LD_LIBRARY_PATH
environmental variables to go to any lib folders you have, so that when
you try to install it will find all your compiled/moved libraries.
	Chris

On Thu, 2012-03-22 at 12:50 -0400, Cena, Stephen (ext. 300) wrote:
> I recently attended Best Practical's' training in Boston and found it 
> informative. Since my return, I've been trying to get RT 4.0.x 
> (currently 4.0.5) built from source with no luck. I know that one of 
> the things my users will desire is the ability to display graphs. Do I

> need both GD and GraphViz installed, or just GraphViz?  Second; I've 
> tried both Ubuntu and CENT-OS to build RT from source with no luck at 
> all. The tripping point appears to be the GD/GraphViz libraries. No 
> matter what I try, I can't seem to get either the libraries installed 
> or the build script to recognize it. Installing them via CPAN told me 
> that I needed to get them directly from GraphViz.org. I've done that 
> and am able to get them installed on CENT but not Ubuntu.  Is there 
> some trick I'm missing to make this happen?
>  
> Stephen Cena
> MIS/IT Dept - Quality Vision International 850 Hudson Ave 
> Rochester,NY. 14621
> Ph: 585-544-0450 x300
> "Thank you for helping us help you help us all."
>