[rt-users] RT External Authen/LDAP import with AD user names as numeric

[Murugan]

Hi,
I am new to RT and installed  RT4.05  in Ubuntu 11.10 with RT External
authentication.Active Directory users whose  login ID is numeric(say
0001234 which will be their employee id ) cannot log in in RT(user names
not created in RT).
All others whose AD Login ID  are alphabet/alphanumeric(like b001) can log
in (user name created in RT).
I tried LDAP import also and it fails  fails with messages like
 [warning]: Skipping user '0003503', as it is numeric
(/opt/rt4/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:969)


Is there any way to authenticate or import users from LDAP without changing
AD user names?

This is my RT External Auth Config file


Set($ExternalAuthPriority,           [ 'My_LDAP' ] );
   Set($ExternalInfoPriority,           [ 'My_LDAP' ] );
   Set($ExternalServiceUsesSSLorTLS,    0);
   Set($AutoCreateNonExternalUsers,     0);

   Set($ExternalSettings,      {
                        'My_LDAP'               =>  {

                        'type'                  =>  'ldap',
                        'server'                =>  'serverr.domain.com',
                        'user'                  =>
 'cn=RT,ou=ouname,dc=example,dc=com',
                        'pass'                  =>  'Welcome123',
                        'base'                  =>  'dc=example,dc=com',

                        'filter'                =>
 '(&(ObjectCategory=User)(ObjectClass=Person))',
                        'd_filter'              =>
 '(userAccountControl:1.2.840.113556.1.4.803:=2)',

                        'tls'                   =>  0,
   #                    'ssl_version'           =>  3,

                        'net_ldap_args'         => [    version =>  3
    ],
                       # 'group'                 =>  'cn=RT
Users,dc=sps,dc=co,dc=in',
                       # 'group_attr'            =>  'member',

                        'attr_match_list'       => [
'Name','EmailAddress'   ],
                        'attr_map'              => {   'Name' =>
'sAMAccountName',
                                                       'EmailAddress' =>
'mail',
                                                       'Organization' =>
'physicalDeliveryOfficeName',
                                                       'RealName' => 'cn',
                                                       'ExternalAuthId' =>
'AMAccountName',
                                                       'Gecos' =>
'sAMAccountName',
                                                       'WorkPhone' =>
'telephoneNumber',
                                                       'Address1' =>
'streetAddress',
                                                       'City' => 'l',
                                                       'State' => 'st',
                                                       'Zip' =>
'postalCode',
                                                       'Country' => 'co'
                                                   }

In RT_Site Config.PM

Set(@Plugins, qw(RT::Authen::ExternalAuth
RTx::Calendar
RT::Extension::JSGantt
RT::Extension::QuickCalls
RT::Extension::SLA
RTx::TicketlistTransactions
RT::Extension::Utils
RTx::WorkflowBuilder
RT::Extension::NotifyOwners));

require
"/opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm";
Set($AutoCreate,                        {Privileged => 1});



Am i missing something ?

Regards
Murugan
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