[rt-users] Assign permissions massively

[Juanjo]

May be can resolve it, if i can to put all the users Outgoing Mail option
to "Default YES", now are "Default (no)". (on the Settings / Options / Mail
zone of users settings).



But i don´t know where i have to change it.

El 30 de marzo de 2012 11:03, Juanjo <juanjillo at gmail.com> escribió:

> Hi.
>
> I supose the migration pass all the configuration. But when done, the
> users can´t open tickets via email or reply to its via email. Neither a web
> user can reply a ticket with a succesfull email sent.
>
> I have a lot of errors of "No recipients Found" and a rt-mailgate --debug
> get errors give me "gateway not ok - Could not load a valid user"
>
> I check my RTAddressRegexp and seems ok.
>
> Only when i get permission to one user to open tickets, reply tickets and
> check the option in his preferences for mail to outgoing mail yes start to
> work.
>
> I think there are some "lost" data in the migration, becasuse with the
> same data in the OLD system i can send emails or open tickets without
> problems.
>
> Thanks.
> Kindest regards.
>
> El 30 de marzo de 2012 03:02, Thomas Sibley <trs at bestpractical.com>escribió:
>
> On 03/29/2012 08:58 PM, Juanjo wrote:
>> > In my RT migration (3.6.5 to 4.0.5) i lost some users rights.
>> >
>> > The users can´t create new tickets or reply to its.
>>
>> A standard RT migration will preserve all rights.  Can you expand on
>> what you mean by "lost"?
>>
>
>
>
> --
> Un saludo.
> Juanjo Corral
>



-- 
Un saludo.
Juanjo Corral
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