[rt-users] RT 4.0.5 smrsh and EX_TEMPFAIL

[Senior.Unix]

I tried the --debug flag but it didn't produce anything substantial. 

 I did find the RTAddressRegexp setting within RT_SiteConfig.pm was off and fixed that , but, it didn't fix my problem. 

I also made sure my userid had all permissions turned on but still nothing.

Any ideas on where to go next ?

Thanks again,
Scott

Sent from my iPad

On Mar 30, 2012, at 9:38 AM, Thomas Sibley <trs at bestpractical.com> wrote:

> On 03/30/2012 09:25 AM, UnixMan wrote:
>> When I test it on the server on the command line it all works, just mail
>> coming externally is the issue.
> 
> This points to permissions or some other difference when running under
> sendmail vs. running manually as a different user.
> 
> Update an alias to run rt-mailgate with the --debug flag and see what
> that gets you.  Also, check your web server logs to see if it even hits
> RT or if it fails before then.
> 
> Thomas