[rt-users] RT has the worst reporting system

Izz Abdullah Izz.Abdullah at hibbett.com
Wed May 2 14:32:31 EDT 2012


Isn't the logic there backwards?  Shouldn't it be less than:
Status = 'resolved' && Resolved < '7 days ago'

We use this...I would have to look at the saved search

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ruslan Zakirov
Sent: Wednesday, May 02, 2012 1:20 PM
To: Michael Newland
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT has the worst reporting system

On Wed, May 2, 2012 at 10:18 PM, Michael Newland <Michael.Newland at timco.aero> wrote:
> I am trying to create a query that will search resolved tickets within 
> the past 7 days.  Anyone have any idea how to do this?  Everything I 
> try is not giving me the results I am looking for.

Status = 'resolved' && Resolved > '7 days ago'

--
Best regards, Ruslan.


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