[rt-users] Error with Asset Tracker RT4

Daniel Garcia Mejia dgarcia at cesca.cat
Thu May 3 12:22:46 EDT 2012


On 03/05/12 18:14, Darin Perusich wrote:
> Hello,
>
> On Thu, May 3, 2012 at 12:04 PM, Daniel Garcia Mejia<dgarcia at cesca.cat>  wrote:
>> I install the last version of RT and Asset Tracker. I don't know if this is
>> my problem or a bug/error of Asset Tracker with the latest version of RT,
>> but I can't add new asset or update at my system RT4. Also, I can't see any
>> option of 'Asset' in menu of RT...
>>
>> It is normal? If this is normal, when Asset Tracker will launch a version
>> that support RT4 ?
> I've been running AT 2.0.0b2 and RT 4.0.5 without issue, I upgraded
> from RT 3.8.8 and AT 1.2.4 I believe. Are you seeing any errors in the
> logs, what's your @plugins from RT_SiteConfig.pm, how did you setup
> AT, etc?


I install the version AT 2.0.0b2 with commands:

$ RTHOME=/path/to/rt perl Makefile.PL
$ make
$ make install
$ make initdb


I put in mi @plugins:

Set(@Plugins, (qw(RT::Extension::JSGantt RTx::AssetTracker 
RT::Extension::LDAPImport RT::Extension::NotifyOwners
RT::Extension::SummaryByUser RTx::Calendar)));


NO errors in my log...
I cant see any 'Assets' on Menu and any button of 'Create new asset'...
Only I can put is in "RT at glance" the quicksearch 'Asset types'...


Any solution? Where is the button or menu 'Assets'? Is very hidden?

-- 
.......................................................................
         __
        / /       Daniel García Mejía
  C E / S / C A   Portals i Repositoris
      /_/         Centre de Serveis Científics i Acadèmics de Catalunya

     Gran Capità, 2-4 (Edifici Nexus) · 08034 Barcelona
     T. NULL · F. 93 205 6979 · dgarcia at cesca.cat
     Facebook (http://on.fb.me/vPv3oN) · Twitter @CE5CA · Linkedin
     Subscriu-te al butlletí (www.cesca.cat/butlleti)

.......................................................................




More information about the rt-users mailing list