[rt-users] Error with Asset Tracker RT4

[Darin Perusich]

On Thu, May 3, 2012 at 12:22 PM, Daniel Garcia Mejia <dgarcia at cesca.cat> wrote:
> On 03/05/12 18:14, Darin Perusich wrote:
>>
>> Hello,
>>
>> On Thu, May 3, 2012 at 12:04 PM, Daniel Garcia Mejia<dgarcia at cesca.cat>
>>  wrote:
>>>
>>> I install the last version of RT and Asset Tracker. I don't know if this
>>> is
>>> my problem or a bug/error of Asset Tracker with the latest version of RT,
>>> but I can't add new asset or update at my system RT4. Also, I can't see
>>> any
>>> option of 'Asset' in menu of RT...
>>>
>>> It is normal? If this is normal, when Asset Tracker will launch a version
>>> that support RT4 ?
>>
>> I've been running AT 2.0.0b2 and RT 4.0.5 without issue, I upgraded
>> from RT 3.8.8 and AT 1.2.4 I believe. Are you seeing any errors in the
>> logs, what's your @plugins from RT_SiteConfig.pm, how did you setup
>> AT, etc?
>
>
>
> I install the version AT 2.0.0b2 with commands:
>
> $ RTHOME=/path/to/rt perl Makefile.PL
> $ make
> $ make install
> $ make initdb
>
>
> I put in mi @plugins:
>
> Set(@Plugins, (qw(RT::Extension::JSGantt RTx::AssetTracker
> RT::Extension::LDAPImport RT::Extension::NotifyOwners
> RT::Extension::SummaryByUser RTx::Calendar)));
>
>
> NO errors in my log...
> I cant see any 'Assets' on Menu and any button of 'Create new asset'...
> Only I can put is in "RT at glance" the quicksearch 'Asset types'...
>
>
> Any solution? Where is the button or menu 'Assets'? Is very hidden?
>

Did you restart apache and clear the mason-cache? The "Assets" menu
should be between "Tickets" and "Tools".