[rt-users] Can not open ticket with attachment on 4.0.5

[Juanjo]

:( Sorry for my obstination and impatience.

I checked the apache log. If you use fastcgi, the upload limit are around
100k. You need to edit the vitualhost definition for RT with this.


        <IfModule mod_fcgid.c>
           # 20MB should be enough
           MaxRequestLen 20000000
        </IfModule>

It permit upload files at least 20MB.

Sorry for the all the emails sent without making standart tests.
Kindest Regards.


2012/5/9 Juanjo <juanjillo at gmail.com>

> Yes.
>
> But i have some extra info.
> In the time i can´t open ticket with attachment, the mysql is at 90% (or
> more) of ram memory. I change my my.cnf to make mysql less ram hungry.
>
> But it donesn´t he problem, not works fine. I can´t upload if the file is
> up than 100kb. I get an 500 internal server error. If the file is 24k works
> fine for uopload, if is miore than 100k i cant upload it.
>
>
>
> 2012/5/9 Ruslan Zakirov <ruz at bestpractical.com>
>
>> On Wed, May 9, 2012 at 10:52 AM, Juanjo <juanjillo at gmail.com> wrote:
>> > Sorry :(
>> >
>> > From 3.6.5 to 4.0.5 on mysql.
>>
>> Have you followed UPGRADING.mysql instructions?
>>
>>
>> >
>> >
>> >
>> >
>> > 2012/5/8 Ruslan Zakirov <ruz at bestpractical.com>
>> >>
>> >> On Tue, May 8, 2012 at 7:21 PM, Juanjo <juanjillo at gmail.com> wrote:
>> >> > I finished migrate my old RT to new 4.0.5.
>> >>
>> >> From which version on what DB?
>> >>
>> >> --
>> >> Best regards, Ruslan.
>> >
>> >
>> >
>> >
>> > --
>> > Un saludo.
>> > Juanjo Corral
>>
>>
>>
>> --
>> Best regards, Ruslan.
>>
>
>
>
> --
> Un saludo.
> Juanjo Corral
>



-- 
Un saludo.
Juanjo Corral
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