[rt-users] Check custom field value before create.

[Kenneth Crocker]

Jonathan,

If you're talking about creating a ticket via WebUI, then make the CF
mandatory. If you're talking about creating via email, you'll need a scrip.

Kenn

On Fri, May 11, 2012 at 8:27 AM, Jonathan Khattir <
jonathan.khattir at mobiquithings.net> wrote:

>
> Hi, I would like check if there are a custom field value in a custom field
> before create the ticket. I think that use the beforecreate callbacks but i
> don't know  how getting custom field value. Thx
> I'm French
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120511/d0ba1d72/attachment.htm>