[rt-users] SelfServices

[Albert Shih]

 Le 14/05/2012 ? 23:27:32+0400, Ruslan Zakirov a écrit
> On Mon, May 14, 2012 at 7:39 PM, Albert Shih <Albert.Shih at obspm.fr> wrote:
> > Hi all,
> >
> >
> > Is it normal anyone (authenticate thought LDAP or RT account )in the
> > selfservice can see any ticket in queue he have access ?
> >
> > How can I make the user can only see the tickets he submit or he in CC.
> 
> Move ShowTicket right down to Privileged from Everyone and grant the
> right to Requestor and Cc role.
> 

Great thanks.

Regards

JAS
-- 
Albert SHIH
DIO bâtiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
xmpp: jas at obspm.fr
Heure local/Local time:
lun 14 mai 2012 22:19:37 CEST