[rt-users] If I change domain name, how screwed am I?

[Bill Cole]

On 15 May 2012, at 16:32, Mister IT Guru wrote:

> Hi guys,
>
> I know I've lurked on the list for years, but I've never really ever 
> had a problem with RT. Until now, I've been asked to change the domain 
> name for an RT instance, and I'm thinking, this is going to be a bad 
> day! Does anyone have any advice if this is possible?

It should work just fine. We routinely dump our production DB and reload 
it into our test server and don't get breakage. It's all about getting 
RT_SiteConfig.pm right. The settings that you are likely to need to 
change are Organization, RTAddressRegexp, SendmailArguments, 
CorrespondAddress, CommentAddress, WebDomain, and rtname. Or maybe just 
a few if you've parameterized some of those from rtname or Organization.