[rt-users] SLA and holidays

Robert Wysocki robert.wysocki at contium.pl
Fri May 18 07:06:09 EDT 2012

Previous message (by thread): [rt-users] Forwarded emails from users to Queue A with subject tag of Queue B doesn't create new tickets queue A, instead RT appends ticket in queue B with matching ticketId.
Next message (by thread): [rt-users] SLA and holidays
Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

Hi there,

I would like to combine SLA extension with Date::Holidays module.
Any ideas, how to do that besides patching?

Regards,
-- 
Robert Wysocki
administrator systemów linuksowych
CONTIUM S.A., http://www.contium.pl

Previous message (by thread): [rt-users] Forwarded emails from users to Queue A with subject tag of Queue B doesn't create new tickets queue A, instead RT appends ticket in queue B with matching ticketId.
Next message (by thread): [rt-users] SLA and holidays
Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

More information about the rt-users mailing list