[rt-users] Reply/Comments to include previous message attachments.

[Ram]

Last month an answer to your question showed up on this list:

> Being able to reply to a ticket including arbitrary attachments from
> other transactions on the ticket is a feature we've been playing with for
> 4.2, but we don't know if it'll make the cute.
>
> -kevin





On Fri, May 18, 2012 at 8:24 AM, Luong Bui Duc <luong.d.bui at gmail.com> wrote:
> Can i please get a reply for this thread? thanks a lot
>
> Luong
>
> On Thu, May 10, 2012 at 12:12 PM, Luong Bui Duc <luong.d.bui at gmail.com>
> wrote:
>>
>> Hi,
>>
>> I have RT 4.0.4 and currently users requested to have previous
>> email(original email) attachments to be added to correspondence/reply so
>> they don't have  to manually download each attachment and attach in
>> correspondence. I'm pretty sure this feature is implemented, but just can't
>> find it. Could you please help me out here. Thanks a lot
>>
>> --
>> Regards,
>>
>> Bui Duc Luong
>>
>
>
>
> --
> Regards,
>
> Bui Duc Luong
>