[rt-users] How do I override a default scrip?

[Kenneth Crocker]

Paul,

Scrips and templates have different functions, so of course they do not
have the same consistent behavior.

Kenn

On Fri, May 18, 2012 at 3:40 PM, Paul Tomblin <ptomblin at xcski.com> wrote:

> On Fri, May 18, 2012 at 5:40 PM, Paul Tomblin <ptomblin at xcski.com> wrote:
> > <rtusers-20090205 at billmail.scconsult.com> wrote:
> >> Another option is to modify the Global Scrip with a User Defined
> Condition
> >> that returns 0 if the Queue is one that you want to exempt.
> >
> > How do I programmatically add one of these User Defined Conditions to
> > an existing RT Global Scrip?  (Preferably something that I can do in
> > my etc/initialdata)
>
> Oh wait, I could do that with an overlay, couldn't I?
>
>
> --
> http://www.linkedin.com/in/paultomblin
> http://careers.stackoverflow.com/ptomblin
>
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