[rt-users] emails on ticket updates not being sent in 4.0.6
Niall Wilson
niall.wilson at ichec.ie
Wed May 23 09:40:17 EDT 2012
>
> On 23/05/2012 12:01, Niall Wilson wrote:
>> Hi,
>>
>> I've just updated to 4.0.6 and ticket updates are no longer being emailed. This does not seem to be related to the noted FCGI.pm problem as (1) I'm using mod_perl and (2) I updated the installed FCGI to v 0.74 just in case.
>>
>> If I revert to 4.0.5 email works fine.
>>
>
>> <rt-4.0.6-14259-1337770327-43.416-8-0 at ichec.ie>: `/usr/sbin/sendmail -oi -t` exited with code 1 (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:465)
>> [Wed May 23 10:52:07 2012] [crit]:<rt-4.0.6-14259-1337770327-43.416-8-0 at ichec.ie>: Could not send mail with command `/usr/sbin/sendmail -oi -t`:<rt-4.0.6-14259-1337770327-43.416-8-0 at ichec.ie>: `/usr/sbin/sendmail -oi -t` exited with code 1 at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 466.
>>
>>
>>
>
> Interesting - I've just upgraded to 4.0.6 from 4.0.5 and just tested this (I'm on CentOS 6.2, with mod_perl setup). I couldn't replicate your issue. It seems to me that the /usr/sbin/sendmail command failed - have you checked this? Permissions, command line options etc...
>
Thanks for the response but no, I've tested that and /usr/sbin/sendmail is working fine (tested manually and also by reverting to RT 4.0.5).
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