[rt-users] emails on ticket updates not being sent in 4.0.6

Thomas Sibley trs at bestpractical.com
Wed May 23 11:09:08 EDT 2012


On 05/23/2012 07:01 AM, Niall Wilson wrote:
> I've just updated to 4.0.6 and ticket updates are no longer being
> emailed. This does not seem to be related to the noted FCGI.pm
> problem as (1) I'm using mod_perl and (2) I updated the installed
> FCGI to v 0.74 just in case.
> 
> If I revert to 4.0.5 email works fine.

What package provides /usr/bin/sendmail on your system?  Is it postfix,
or qmail, or SendMail™ or something else?

> [Wed May 23 10:52:07 2012] [error]:
> <rt-4.0.6-14259-1337770327-43.416-8-0 at ichec.ie>: `/usr/sbin/sendmail
> -oi -t` exited with code 1
> (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:465)
> [Wed May 23 10:52:07 2012] [crit]:
> <rt-4.0.6-14259-1337770327-43.416-8-0 at ichec.ie>: Could not send mail
> with command `/usr/sbin/sendmail -oi -t`:
> <rt-4.0.6-14259-1337770327-43.416-8-0 at ichec.ie>: `/usr/sbin/sendmail
> -oi -t` exited with code 1 at
> /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 466.

Exit code 1 isn't very useful, unfortunately.  Does this happen with
every single mail RT tries to send?  Are there ever any other exit codes
or errors?

Thomas



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