[rt-users] emails on ticket updates not being sent in 4.0.6

Thomas Sibley trs at bestpractical.com
Wed May 23 16:23:02 EDT 2012


On 05/23/2012 04:04 PM, Jeff Blaine wrote:
> I'll point out, too, for more data ... that before I did the
> patching yesterday, I did a:
> 
>     mkdir SAVE
>     cp -rp bin lib share local etc SAVE
> 
> Looking at the new lib/RT/Interface/Email.pm from the patch, and
> looking at the diff IN the patch file itself, I saw nothing
> requiring any new code or DB references, so tried dropping the
> old "SAVE/lib/RT/Interface/Email.pm" file back in place. It bought
> me nothing.

Did you restart apache after this?  We see no reason why this shouldn't
work, and it works locally for us.  (And if you don't use RT's VERP
support, it won't even leave you vulnerable.)

Can you try it again, making sure to restart apache, and verify if it
does or does not work?

Thomas



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