[rt-users] emails on ticket updates not being sent in 4.0.6

[Niall Wilson]

On 23 May 2012, at 18:05, Thomas Sibley wrote:

> On 05/23/2012 12:15 PM, Niall Wilson wrote:
>> So it looks like the reason is that sendmail (exim) isn't receiving a
>> recipient address:
>> 
>> Bounce emails to the rt user on each event contain: "A message that
>> you sent contained no recipient addresses, and therefore no delivery
>> could be attempted."
>> 
>> However, if I change $MailCommand to 'sendmail' instead of
>> 'sendmailpipe' (and remove the -t arg from $SendmailArguments) email
>> updates work again.
>> 
>> Not sure what the difference between these two methods is but
>> Set($MailCommand , 'sendmail'); has fixed the issue for me.
> 
> That's mighty strange.  Can you send us both your non-working and
> working RT 4.0.6 RT_SiteConfig.pm?  Please be sure to redact any
> passwords contained in them.
> 


Working config mailed to your address. Diff between working and non-working is

diff RT_SiteConfig.pm RT_SiteConfig.pm.broken

23c23
< Set($MailCommand , 'sendmail');
---
> Set($MailCommand , 'sendmailpipe');
25c25
< Set($SendmailArguments , "-oi");
---
> Set($SendmailArguments , "-oi -t");