[rt-users] On Create Autoreply To Requestors 2

Arthur Rance arthur_rance at hotmail.com
Tue May 29 09:52:21 EDT 2012








Hello,

I'd like to create a new version of "On Create Autoreply To Requestors".

What I've done :

1) cp Action/Notify.pm Action/Notify2.pm
2) /path/to/rt3/sbin/rt-setup-database --action insert --datafile /path/to/data-file
3) /Admin/Global/Scrip.html?Create=1 (same configuration as "On Create Autoreply To Requestors" except action Notify2)
4) Disabled "On Create Autoreply To Requestors"
5) Enabled "On Create Autoreply To Requestors 2"
6) Sent a mail to RT, RT doesn't autoreply

Would you know why RT doesn't autoreply ? What would you look first to find out where the problem comes from ?




 		 	   		  
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120529/15b7b2d7/attachment.htm>


More information about the rt-users mailing list