[rt-users] create new user and give permission to view all unresolved tickets

najib najib at magnifix.com.my
Thu Nov 1 05:05:39 EDT 2012

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hi,

i am using rt 3.8.10

i have created new user

i need help on how to set permission to the new user
so he can only view 'all' tickets, not just 'my open tickets'?

thank you

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