[rt-users] can't find /etc/request-tracker4/apache2-modperl2.conf

Dominic Hargreaves dominic.hargreaves at it.ox.ac.uk
Thu Nov 8 12:15:55 EST 2012

On Thu, Nov 08, 2012 at 11:33:04AM -0500, testwreq wreq wrote:
> We followed the instructions on
> http://www.bestpractical.com/rt/docs/latest/README.html to install RT4 on
> ubuntu
> We ran step 6a "Make install" to install RT in /rt folder
> I am looking at the wiki's to setup apache and most of the documentation
> that I have come accross mentions to include apache3-modperl2.conf. RT did
> not install this in the /etc folder. What could we be missing?
> thanks so much in advance for helping us to resolve the setup.

You're confusing the method of installing from source with installing
the Debian/Ubuntu packge; the file in /etc you refer to comes from
the latter. What you want if you're already installed from source is


(could that perhaps be linked from README?)

Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford
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