[rt-users] can't find /etc/request-tracker4/apache2-modperl2.conf

Dominic Hargreaves dominic.hargreaves at it.ox.ac.uk
Thu Nov 8 12:15:55 EST 2012


On Thu, Nov 08, 2012 at 11:33:04AM -0500, testwreq wreq wrote:
> We followed the instructions on
> http://www.bestpractical.com/rt/docs/latest/README.html to install RT4 on
> ubuntu
> 
> We ran step 6a "Make install" to install RT in /rt folder
> 
> I am looking at the wiki's to setup apache and most of the documentation
> that I have come accross mentions to include apache3-modperl2.conf. RT did
> not install this in the /etc folder. What could we be missing?
> 
> thanks so much in advance for helping us to resolve the setup.

You're confusing the method of installing from source with installing
the Debian/Ubuntu packge; the file in /etc you refer to comes from
the latter. What you want if you're already installed from source is

http://www.bestpractical.com/rt/docs/latest/web_deployment.html

(could that perhaps be linked from README?)

-- 
Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford
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