[rt-users] can't find /etc/request-tracker4/apache2-modperl2.conf

testwreq wreq testwreq at gmail.com
Thu Nov 8 12:37:48 EST 2012

Actually now this is my host file. When I restart apache, I get the
following error:
PerlResponseHandler', perhaps misspelled or defined by a module not
included in the server configuration...

Probably it is something with Apache.
make testdeps
make fixdeps
both return all dependencies found.

How should I fix this?

 <VirtualHost rt.example.com>

               AddDefaultCharset UTF-8
               DocumentRoot "/opt/rt4/share/html"

               <Location />
                   Order allow,deny
                   Allow from all

                   SetHandler modperl
                   PerlResponseHandler Plack::Handler::Apache2
                   PerlSetVar psgi_app /opt/rt4/sbin/rt-server
                   use Plack::Handler::Apache2;


On Thu, Nov 8, 2012 at 12:15 PM, Dominic Hargreaves <
dominic.hargreaves at it.ox.ac.uk> wrote:

> On Thu, Nov 08, 2012 at 11:33:04AM -0500, testwreq wreq wrote:
> > We followed the instructions on
> > http://www.bestpractical.com/rt/docs/latest/README.html to install RT4
> on
> > ubuntu
> >
> > We ran step 6a "Make install" to install RT in /rt folder
> >
> > I am looking at the wiki's to setup apache and most of the documentation
> > that I have come accross mentions to include apache3-modperl2.conf. RT
> did
> > not install this in the /etc folder. What could we be missing?
> >
> > thanks so much in advance for helping us to resolve the setup.
> You're confusing the method of installing from source with installing
> the Debian/Ubuntu packge; the file in /etc you refer to comes from
> the latter. What you want if you're already installed from source is
> http://www.bestpractical.com/rt/docs/latest/web_deployment.html
> (could that perhaps be linked from README?)
> --
> Dominic Hargreaves, Systems Development and Support Section
> IT Services, University of Oxford
> --------
> We're hiring! http://bestpractical.com/jobs
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