[rt-users] rt 4.0.8 and unknown charsets

Arkadiusz Miśkiewicz arekm at maven.pl
Fri Nov 9 04:47:07 EST 2012


rt 4.0.8 installation and rt-mailgate script quite often cannot deliver 
message to rt because:

[pid  8672] write(2, "RT server error.\n\nThe RT server which handled your 
email did not behave as expected. It\nsaid:\n\nUnknown encoding 'iso-8859-8-i' 
at /usr/share/perl5/vendor_perl/RT/I18N.pm line 542\n\nStack:\n  
multi/Encode.pm:189]\n  [/usr/share/perl5/vendor_perl/RT/I18N.pm:542]\n  
[/usr/share/rt/html/REST/1.0/NoAuth/mail-gateway:61]\n\n", 621) = 621

iso-8859-8-i is actually valid encoding 

The question is - can rt be configured/changed that way it treats unknown 
charsets as ascii or utf8? I really prefer to have borked charset than to 
loose message.

Arkadiusz Miśkiewicz, arekm / maven.pl

More information about the rt-users mailing list