[rt-users] Custom Field searching

Kristian Davies kristian.davies at gmail.com
Fri Nov 9 06:01:04 EST 2012

I'm sure this is a know issue but I can't find a reference to it
(probably looking in the wrong place).

Version: 4.0.6

Works: Queue = 'QueueA' AND CF.{FRUIT} = 'APPLE'

Does not work:
Queue = 'QueueA' AND CF.{FRUIT} != 'APPLE'

Seems to work if I add: AND CF.{FRUIT} IS NOT NULL

Known issue, meant to be like that, is it fixed in a later version?


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