[rt-users] Custom Field searching

Kevin Falcone falcone at bestpractical.com
Fri Nov 9 12:42:45 EST 2012


On Fri, Nov 09, 2012 at 11:01:04AM +0000, Kristian Davies wrote:
> I'm sure this is a know issue but I can't find a reference to it
> (probably looking in the wrong place).
> 
> Version: 4.0.6
> 
> Works: Queue = 'QueueA' AND CF.{FRUIT} = 'APPLE'
> 
> Does not work:
> Queue = 'QueueA' AND CF.{FRUIT} != 'APPLE'
> 
> Seems to work if I add: AND CF.{FRUIT} IS NOT NULL

You don't mention your database.

Also, please describe "doesn't work".

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121109/45a046b1/attachment.sig>


More information about the rt-users mailing list