[rt-users] adding new system RT System's saved searches

Arkadiusz Miśkiewicz arekm at maven.pl
Mon Nov 12 05:14:25 EST 2012


I can edit system searches by settings->saved searches->"unowned tickets" (for 
example) -> "You can also edit the predefined search itself: Search - Unowned 

Now I want add new system search like "owned tickets" for example. 

When editing existing system unowned ticket search the description for it is 
"[_1] newest unowned tickets".

What is "[_1]" meaning and what to use as description there if I want new 
_system_ search?

rt 4.0.8

Arkadiusz Miśkiewicz, arekm / maven.pl

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