[rt-users] adding new system RT System's saved searches
Arkadiusz Miśkiewicz
arekm at maven.pl
Mon Nov 12 05:14:25 EST 2012
Hi,
I can edit system searches by settings->saved searches->"unowned tickets" (for
example) -> "You can also edit the predefined search itself: Search - Unowned
Tickets"
Now I want add new system search like "owned tickets" for example.
When editing existing system unowned ticket search the description for it is
"[_1] newest unowned tickets".
What is "[_1]" meaning and what to use as description there if I want new
_system_ search?
rt 4.0.8
Thanks,
--
Arkadiusz Miśkiewicz, arekm / maven.pl
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