[rt-users] RT Bug?

Thomas Sibley trs at bestpractical.com
Mon Nov 26 13:47:56 EST 2012

On 11/21/2012 02:01 PM, David Moreau Simard wrote:
> Hey there,
> Just wanted to confirm that it does seem to be a regression.
> https://github.com/bestpractical/rt/commits/3.8-trunk/lib/RT/I18N.pm
> https://github.com/bestpractical/rt/commit/ccafbd233e4f50bd8ef1889949e91dc6190f495b
> That eval seems to be necessary to have a "Fallback" encoding if an
> e-mail is received with an encoding that doesn't exist/isn't recognized.
> We've tested the eval inside the 3.8.15 I18N.pm and were able to receive
> e-mails if they're a non-standard encoding again.

This behaviour is fixed and improved in 4.0.  Upgrading when you can is
your best bet.  I don't believe 3.8 will see more work in this code, as
our energy is going into 4.0 and the next major release series, 4.2.

> For the time being, and I know this is not ideal, we've reverted only
> I18N.pm to our previous version from 3.8.8 and everything works well again.

I understand your motivation, but I'm leery of the compatibility of
this.  Please mention how your I18N.pm is special if you're debugging
encoding issues on the list in the future.

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