[rt-users] Merging RT Installations

Tim Gustafson tjg at soe.ucsc.edu
Mon Nov 26 23:05:30 EST 2012


We have a handful of RT installations on campus, and we'd like to
merge them together, and we'd like to retain ticket history.  That
means that we need a way to import tickets from one system to another,
keeping in mind that there may be duplicate ticket numbers involved.
We're OK with ticket numbers changing - that's unfortunate, but

Is there any tool that allows us to import all the tickets (and
comments, attachments, queues, groups, users, etc) from one RT system
to another?


Tim Gustafson
tjg at soe.ucsc.edu
Baskin Engineering, Room 313A

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