[rt-users] RT 4.08 on Apache 2 won't load

Kevin Falcone falcone at bestpractical.com
Tue Nov 27 12:21:57 EST 2012

On Wed, Nov 21, 2012 at 06:03:07PM +0000, Guy Baxter wrote:
>    I've installed 4.0.8 on CentOS 6.3, satisfied all dependencies etc, run the web installer to
>    get things started, but I can't actually get my RT pages to load. I've tried using all of the
>    apache options on web_deployment on the installation pages at [1]bestpractical.com but with no
>    luck.
>    using mod_fcgi and mod_fcgid I get 404 not found, with a corresponding log entry in
>    /var/log/httpd/error.log of:
>    File does not exist: /opt/rt4/sbin/rt-server.fcgi
>    The file does exist, and won't start manually even when invoked from sbin with ./

Can the webserver access it?  Check selinux permissions for the
webserver having access to RT.

Also, you didn't say *how* it failed when run manually.


>    Trying the mod_perl apache setup results in Apache failing to start:
>    Undefined subroutine &main::. called. END failed-- call queue aborted.
>    (/opt/rt4/sbin/../lib/RT.pm:341)
>    Any ideas - this has got me totally stuck!
>    Thanks in advance.
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