[rt-users] Merging RT Installations

[Kevin Falcone]

On Tue, Nov 27, 2012 at 03:25:05PM -0500, testwreq wreq wrote:
>    We have a similar situation where we want to import our open tickets from the current 3.8.2
>    sytem to the new 4.0.8 installation. Is there a script that can help do that?

That sounds like you want a simple upgrade.
Have you reviewed the upgrading process documentation?
It's covered in the README and UPGRADING-4.0 available from here
http://bestpractical.com/rt/docs/latest/

and written about here

http://blog.bestpractical.com/2011/07/upgrading-to-rt-4.html

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121127/509b0f9b/attachment.sig>