[rt-users] Apache taking up too much CPU

[Bhowmik Shah]

Hi Chris,

Yep, debugging for both RT and Apache is enabled, the logs don't throw up
anything out of the ordinary. I've got Perl 5.14.2 installed.

I'm currently playing with strace and the Apache process to see if i can
spot whats going wrong. I've tried stuff from the Performance Tuning page
on the Wiki and though the Mason caching parameters improved performance
but the problem still persists.

Bhowmik


On Thu, Oct 4, 2012 at 5:45 PM, Chris O'Kelly
<Chris.okelly at minecorp.com.au>wrote:

> Hi bhowmik,
>
> Have you tried increasing your logging level to debug? What's in your
> logs? Also check dmesg. What version of perl is installed?
>
> We run 4.0.7 here on ubuntu/lamp at the moment and do not have any
> problems.
>
> On 04/10/2012, at 16:47, "Bhowmik Shah" <bhowmik at chironinstruments.net>
> wrote:
>
> > Hi Guys,
> >
> > I have a test RT 4.0.4 install from the Ubuntu 12.04 repository. This is
> not used intensively and at any give time has about 2 users logged in at
> max. My setup is as follows
> >
> > 1) Ubuntu 12.04 with 613MB RAM
> > 2) RT 4.0.4 from the repository with MySQL5 as the database
> > 3) Apache2 running with Worker mpm
> > 4) Currently have 18 users, 15 tickets and 2 queues
> > 5) No plugins installed/enabled for RT
> > 6) Nothing else installed on the system. It is solely used for RT.
> >
> > The problem I am seeing is that every few hours the Apache2 process
> starts taking up 99% CPU. A restart fixes it only to have it happen again
> in some time. I've tried a lot of different ways to debug but can't figure
> out what is happening.
> >
> > Any tips or suggestions on how to go about figuring out what is causing
> this? Anybody else faced the same issues with this particular version from
> the repository? Should I go for a manual install of 4.0.7?
> >
> > Thanks,
> > BS
> >
> > --------
> > Final RT training for 2012 in Atlanta, GA - October 23 & 24
> >  http://bestpractical.com/training
> >
> > We're hiring! http://bestpractical.com/jobs
>
> Regards
>
> Chris O'Kelly
> Web Administrator
>
> Minecorp Australia
> P: 07 3723 1000
> M: 0450 586 190
>
>
> Minecorp Australia
> 37 Murdoch Circuit
> Acacia Ridge QLD 4110
> www.minecorp.com.au
> Sent Via a Mobile Device.
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121004/5c43496f/attachment.htm>