[rt-users] Add to all emails a link to the ticket.
Kenneth Crocker
kenn.crocker at gmail.com
Wed Oct 10 21:20:56 EDT 2012
Juanjillo,
You can create or update a template to have the ticket link in it.
Kenn
On Sat, Oct 6, 2012 at 3:51 PM, Juanjo <juanjillo at gmail.com> wrote:
> Any help?
> El 01/10/2012 17:02, "Juanjo" <juanjillo at gmail.com> escribió:
>
> Hi to all.
>>
>> When we create or assign a ticket the email that the user receive have a
>> link to the ticket.
>> But one response with email about the ticket make the user connecto to
>> see it on the rt system.
>>
>> Coud i attach a link to the ticket in every email sended?
>>
>> Thanks
>> Regards,
>>
>> --
>> Un saludo.
>> Juanjo Corral
>>
>
>
> --------
> Final RT training for 2012 in Atlanta, GA - October 23 & 24
> http://bestpractical.com/training
>
> We're hiring! http://bestpractical.com/jobs
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121010/f36cf0e5/attachment.htm>
More information about the rt-users
mailing list