[rt-users] Weekly tickets report by cron

[Jack Zabolotnyi]

Hi everyone.

I'm looking for some way to create something like weekly digest for my
clients, to send them every friday one email with all tickets that are
waiting for their answer.

I was looking at rt-crontool but it will require a lot of walkarounds to
gather all tickets together.

Maybe there is some way to generate report by cron (as it can be done from
web-interface)?

Thank you in advance for any solution.

-- 
Jack Zabolotnyi
Arces Network, LLC

e: jzabolotnyi at arces.net
w: http://www.arces.net

PGP key: 2048R/7F2AB658 2012-07-02
PGP fingerprint: 4C7E 00A8 5210 F3D9 0509  C70E 87C8 666E 7F2A B658
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