[rt-users] Weekly tickets report by cron

Jack Zabolotnyi jzabolotnyi at arces.net
Thu Oct 11 02:58:51 EDT 2012

Hi everyone.

I'm looking for some way to create something like weekly digest for my
clients, to send them every friday one email with all tickets that are
waiting for their answer.

I was looking at rt-crontool but it will require a lot of walkarounds to
gather all tickets together.

Maybe there is some way to generate report by cron (as it can be done from

Thank you in advance for any solution.

Jack Zabolotnyi
Arces Network, LLC

e: jzabolotnyi at arces.net
w: http://www.arces.net

PGP key: 2048R/7F2AB658 2012-07-02
PGP fingerprint: 4C7E 00A8 5210 F3D9 0509  C70E 87C8 666E 7F2A B658
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