[rt-users] Weekly tickets report by cron
ruz at bestpractical.com
Thu Oct 11 08:45:01 EDT 2012
On Thu, Oct 11, 2012 at 10:58 AM, Jack Zabolotnyi <jzabolotnyi at arces.net> wrote:
> Hi everyone.
> I'm looking for some way to create something like weekly digest for my
> clients, to send them every friday one email with all tickets that are
> waiting for their answer.
> I was looking at rt-crontool but it will require a lot of walkarounds to
> gather all tickets together.
> Maybe there is some way to generate report by cron (as it can be done from
Have you looked at dashboard's subscription ?
> Thank you in advance for any solution.
> Jack Zabolotnyi
> Arces Network, LLC
> e: jzabolotnyi at arces.net
> w: http://www.arces.net
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Best regards, Ruslan.
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